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Policies

Privacy.

What we collect when you shop with I Love Me More, why we need it, and who else may see it. We keep it simple because we only collect what we need.

Last updated [date this takes effect]

The short version

No accounts
Nothing to log in to, and no profile being built.
No card details
Stripe takes payment. We never see your card.
Never sold
Your details only go where your order needs them.

This Privacy Policy applies to [TBC: legal/registered business name] (ABN [TBC: ABN]), trading as I Love Me More, and this website.

What we collect.

When you place an order, we may collect your name, email address, delivery address, order details and payment status.

When you join the Love You More List, we collect your email address and information relating to your subscription, such as your consent and unsubscribe status.

When you contact us, we collect the information you choose to include in your message.

There are no customer accounts on this website, so there's nothing to log in to and no customer profile for you to create. We don't ask for information such as your date of birth or phone number where we don't need it to fulfil your order.

We use the information we collect to process and send your order, communicate with you about your purchase, provide customer support, maintain necessary business records and, if you've chosen to join the Love You More List, send you emails from I Love Me More.

Your card details.

Payments are securely processed by Stripe.

I Love Me More does not receive or store your full card details. Stripe processes your payment and provides us with the information we need to confirm and manage your order.

Where your information is kept.

We use a small number of service providers to run our website and fulfil orders.

Stripe processes payments and holds information needed to complete your transaction.

Sanity is used to manage our website content and stores a record of paid orders, including your name, email address, what you purchased and the amount paid. It does not store your full card details or delivery address.

If you join the Love You More List, your email address and subscription information are also stored so we can send you the emails you've chosen to receive.

Vercel hosts our website and may process standard technical information, such as IP addresses and request logs, as part of operating and securing the site.

Your delivery details are provided to Australia Post as necessary to deliver your order.

Cookies and tracking.

Your shopping cart is stored locally in your browser so it can remain there if you refresh the page or leave and return to the website.

At this time, we don't use advertising cookies, third-party advertising trackers or analytics tracking scripts.

If this changes in the future, we'll update this Privacy Policy.

Who we share your information with.

We only share personal information where it's reasonably necessary to operate I Love Me More, process your payment, fulfil your order or provide services you've requested.

This may include the service providers described above and Australia Post for delivery.

We don't sell or rent your personal information or provide your details to other businesses for their own marketing.

The Love You More List.

If you choose to join the Love You More List, we'll use your email address to send you occasional emails from I Love Me More.

Joining the list is optional.Purchasing from I Love Me More does not automatically subscribe you to marketing emails.

You can unsubscribe at any time using the unsubscribe option in our emails or by contacting us at hello.ilovememore@gmail.com.

We will action unsubscribe requests in accordance with applicable Australian spam laws.

This part is particularly important. ACMA says businesses need consent for marketing emails, and unsubscribe requests generally need to be honoured within 5 working days.ACMA

How long we keep your information.

We keep order and transaction records for as long as reasonably necessary to meet our legal, tax and business record-keeping obligations.

If you've joined the Love You More List, we'll keep your email address and relevant subscription information until you unsubscribe or ask us to remove it, subject to any information we need to retain to record and respect your unsubscribe request.

Accessing or correcting your information.

You can contact us at hello.ilovememore@gmail.com if you'd like to ask what personal information we hold about you, request that information be corrected, unsubscribe from the Love You More List, or ask us about deleting information we no longer need to retain.

There may be some information we're required to keep for legal, tax or record-keeping purposes.

If you have a privacy concern.

If you have any questions or concerns about how we've handled your personal information, please contact us first at hello.ilovememore@gmail.com and we'll do our best to resolve the issue.

Where applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

Changes to this policy.

We may update this Privacy Policy from time to time as I Love Me More, our website or the services we use change.

The current version will always be available on this page.

Questions?

Just ask.

If your situation isn't covered here, tell us what's happened and we'll work it out with you. We reply within [1–2 business days].

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