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FAQ

Goodquestions.

Short answers to what people ask us most. Can't see yours? Write to us and we'll help.

Applying.

How do I apply my decal?

Start with a clean, completely dry mirror. Gently peel away the backing, making sure each letter stays on the transfer tape. Position your decal, smooth each letter firmly onto the surface, then slowly peel back the transfer tape to reveal your finished decal. You'll also find a QR code in your package that takes you to our step-by-step application video.

Prep. Peel. Place. Reveal. Pause.

Can I move my decal once it's applied?

No. Our decals are designed for single use and can't be repositioned once applied. Before pressing it firmly onto your mirror, we recommend holding it in position first to make sure you're happy with the placement.

My decal isn't sticking. What should I do?

First, make sure the surface is clean and completely dry. If any of the letters aren't adhering when you slowly peel back the transfer tape, stop peeling and smooth the transfer tape back down firmly over the letters. Leave it in place for up to 24 hours to give the adhesive more time to bond with the surface, then slowly try peeling the transfer tape back again. If you're still having trouble, get in touch and we'll be happy to help.

Can I use a decal on a window or tiles?

Yes. While our decals are designed with mirrors in mind, they can also be applied to other clean, dry and smooth surfaces such as windows and smooth, glazed tiles. For the best adhesion, the surface should be smooth and sealed. We don't recommend applying decals to textured, non-slip, porous or unsealed surfaces. If you're unsure, we recommend testing a small area first. For the best adhesion, the surface should be smooth and sealed. We don't recommend applying decals to textured, non-slip, porous or unsealed tiles. If you're unsure about a particular surface, we recommend testing a small area first.

Can I clean over my decal?

Yes. You can continue to clean your mirror with the decal in place. Just clean gently over and around the lettering to avoid catching the edges with your cloth.

Can I remove my decal? Will it leave a mark?

Yes, your decal can be removed. Gently lift the corner of each letter with your fingernail or a plastic scraper or card, taking care not to damage the surface underneath, then slowly peel each letter away. If any adhesive residue remains, start with a soft cloth and warm soapy water. For stubborn residue, follow the surface manufacturer's cleaning instructions before using an adhesive remover or other cleaning product.

Decals.

What are the mirror decals made from?

Our mirror decals are made from adhesive vinyl and are individually cut and weeded by hand. Each design is available in white or black.

How big are the mirror decals?

Sizes vary depending on the wording and design. You'll find the exact dimensions on each product page so you can check the size before ordering.

Do the decals come in black as well as white?

Yes. Every decal is available in both white and black. Most of our photography shows the white vinyl, but you can select your preferred colour on the product page before adding it to your cart.

What's included with my order?

Your mirror decal comes protected in a sleeve, along with an application card containing a QR code to our step-by-step application video.

Shipping.

How much is shipping?

Shipping costs are calculated and displayed at checkout before you complete your purchase. Shipping is free on Australian orders over $50.

Do you ship internationally?

Not just yet. I Love Me More currently ships Australia-wide, with international shipping planned for the future. If you're overseas and would like to order, you're welcome to get in touch and we'll let you know when international shipping becomes available.

When will my order arrive?

Orders are carefully packed and dispatched within 1–3 business days. You can choose between tracked and untracked shipping at checkout. Once dispatched, estimated Australia Post delivery times are:
Standard Untracked: approximately 3–5 business days within Victoria and 4–7 business days interstate. Tracking is not included. Standard Tracked: approximately 3–7 business days Australia-wide and includes tracking. Delivery timeframes are estimates provided by Australia Post and begin from the date your order is dispatched. Once your order is on its way, postal delays are outside our control, but we'll always do our best to help if you have any concerns.

Orders.

How does the multi-buy work?

Any two save 10% · any three save 15%. Mix any sentences you like and the saving comes off in your bag. [TBC: across white and black too]

Can I return it if I change my mind?

[TBC: change-of-mind returns policy for a cut-to-order decal]

What if my order arrives damaged or I've received the wrong product?

Please get in touch with us and include the email address used to place your order, along with a photo of the issue, and we'll help make it right. Your rights under the Australian Consumer Law also apply.

Still stuck?

Write to us.

Send a message, or a photo of what's happening, and we'll reply within [1–2 business days].

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